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Contact

When calling with an emergency please call several times in a row - if the vet is not able to answer straight away they will know to stop what they are doing to address an emergency situation

PLEASE CALL OR EMAIL

Email: info@ltequinevet.co.uk

Phone: 07825 432531

Location: Based from Grange Farm, West Haddon Road, Guilsborough, Northampton, Northamptonshire, NN6 8QE. For an accurate maplink we are on Google Maps under LT Equine Vets which should get you directly to us. The postcode stops a mile away.

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OPENING HOURS FOR ROUTINE CALLS

8.30am – 6pm Monday to Friday

Please only text or call between these hours for routine appointments so the line can be kept clear for ‘out of hours’ emergencies. Whatsapp, text messages or email works well for routine appointments that can be booked in with advance notice (ideally 7-10 working days).

Vet line: 

07825432531

 

This is manned 24 hours a day, 7 days a week so please respect that this is an emergency line only, outside of the normal working hours defined above. Please use this line for urgent appointments and veterinary advice (within working hours) and at any time for emergencies. 

We proudly provide our own emergency service round the clock 


Office:

07392817392

The office line is manned 9am - 3pm Monday to Friday and is available to book in advance and routine appointments, for any administration queries, for example, repeat medications or repeat prescriptions, and for any account and invoice questions or payments. This line is not an emergency vet line or to be used for veterinary advice, 

PAYMENT POLICY

Payment is due on return of receipt of the invoice and if the outstanding amount (In uninsured cases) is not settled within one month then no further veterinary service can be provided.

There is a remote card reader on board available for payment at the time. Rapid BACS payment is accepted and welcomed, as well as cash or cheque. Card payment can be taken over the phone too.

Thank you for your understanding.

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